Great pension
Generous holiday
Learning and Development

Income Administrator

Salary £25,635 per annum
Location Home based with occasional travel
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a 37 hours per week, Permanent vacancy that will close in {x} days at {xx:xx} BST.

The role

Income Administrator 

  • Salary: £25,635.00 per annum plus benefits.
  • 37 hours per week.  
  • Location: Home based with occasional travel to Magna’s offices as and when required.
  • Permanent Role.   
  • Closing Date:  02.06.25 (Midday) 

A fantastic opportunity has arisen for an Income Administrator within the Income Team for an enthusiastic and committed individual. You will learn new skills and increase your housing and benefits knowledge. 

  • The successful applicant will be part of a team responsible for the collection of rent and other debt owing to Magna. Full training and support will be provided. 
  •  You will be responsible for monitoring garage accounts and ensure appropriate action is taken on debts, in a timely manner. 
  • Completing manual payment paperwork, dealing with customers failed direct debit payments.
  • Monitoring the team post and emails, reassigning to the correct person.
  • Raising purchase orders and making referrals to other teams and external agencies. A full Job Profile is attached to this advert.

Required skills and knowledge: 

  • Have some knowledge of welfare benefits such as, universal credit and housing benefit. 
  • Excellent Microsoft skills, including word, excel and outlook.
  • We are looking for an individual with a positive attitude who possesses excellent communication skills, is highly motivated, diligent, dedicated, and adaptable, as well as being capable of using their own initiative to solve problems and manage their workload effectively.  
  • Full driving licence and ability to travel. 

Applicants with transferable qualities are encouraged to apply.  

Magna Benefits: 

We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.  

We offer:  

  • Company sick pay  
  • Pension matched up to 8%.     
  • Learning and Development.    
  • Mileage and Agile working 
  • Paid day a year to volunteer.    
  • Wellbeing Portal and Colleague Voice.  
  • Rental / Stamp Duty Loan and Credit Union. 
  • Employee assistance & Health Care Cash Plan.
  • Discounts on entertainment, high street shops and grocery shopping. 
  • Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.

Our full range of benefit details can be viewed on our website under each vacancy.      

For an informal discussion about this post, please contact:   Dani Davies – Talent Acquisition Lead at: dani.davies@magna.org.uk or by mobile: 07528 974936    

To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert.   

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. 

 

 

 

About us

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years.

Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey – one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference – different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website by clicking here.

Our benefits

Generous holiday

This means the safety of our colleagues our customers is always our main priority.

Competitive pension

This is our mindset and our team approach to putting customers at the heart of all we do.

Wellbeing support

This is about how we treat each other and how we go about our business.

Healthcare cash plan

This is about how we all take responsibility for all our actions every day.

Learning and development

This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries.

Colleague voice

This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. ​

For more details on our great range of benefits, please download the attachment which can be found at the bottom of this page.

Always safe

This means the safety of our colleagues and our customers is always our main priority.

All about customers

This is our mindset and our team approach to putting customers at the heart of all we do.

Be kind

This is about how we treat each other and how we go about our business.

Own it

This is about how we all take responsibility for all our actions every day.

One team

This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. ​

Be curious

This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries

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