Contractor Manager
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We have an exciting opportunity to join us as a Contractor Manager. You’ll support the implementation and coordination of contractor solutions across our delivery network. This dynamic role involves working closely with internal teams to help manage contractor performance, support planning activities, and contribute to service and cost improvements. As a Contractor Manager you’ll be detail-oriented and proactive, working with regional teams as part of our Delivery network.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look at the below to understand what you'll be doing in your role as a Contractor Manager at Evri!
- Assist in sourcing and onboarding contractors in line with company policies and procurement processes.
- Help monitor contractor performance using key metrics such as CSAT, ETA, and delivery speed.
- Support efforts to review and optimise contractor costs, including gathering data for rate reviews and identifying potential savings.
- Use performance reports to help identify underperformance and support improvement actions.
- Work with regional and area delivery teams to support planning for peak periods and ensure contractor capacity aligns with volume forecasts.
Still interested? Great news!
We are looking for:
- Full UK driving licence.
- Proficient in Microsoft Excel and the full Microsoft Office suite.
- GCSEs (or equivalent) in Maths and English.
- A management qualification (Level 5 or equivalent) is a plus but not essential.
- Experience of business improvement e.g. reviewing activities and cases to understand and share key learnings with the business.
- Experience working in logistics, operations, or a similar environment.
- Comfortable working with data and performance metrics.
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Our Benefits
Free digital GP service for all colleagues and their family
Wagestream - access a portion of your earned income before payday
Free basic Will and discounted partner mirror Will for all colleagues
Bonus schemes (grade dependent)
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
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