Reception and Administrative Assistant
This is a Permanent, 37 hours per week vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Care to Join Us?
We currently have an exciting opportunity for passionate and dedicated Reception and Administrative Assistant. The information below provides more detail about the role and you may also wish to learn a little more about working for South Hampshire College Group by viewing the below video.
We offer great benefits including;
- 30 days leave per year, plus Bank Holidays
- Generous employer pension contribution
- Regular training and development.
Duties:
- To provide a welcoming and professional front of house Reception Service for students, staff and visitors.
- To operate the College switchboard effectively to ensure that all stakeholders have a positive interaction with the College.
- To maintain appropriate records, statistics and electronic data in connection with the service provided and complete all necessary administrative tasks to support this.
- Representing the College at any events ensuring that the Careers information, advice and guidance is consistent and promotes our full range of provision. This includes Open Evenings, Welcome Days, Advice Evenings and other events as appropriate
- To support the Admissions team in administrative tasks.
- Skills/Experience:
- To demonstrate well-developed IT skills, including word-processing and accurate database input. Teaching/tutoring/mentoring experience with apprentices, part time or full time learners.
- To demonstrate excellent communication and interpersonal skills, with staff, students and visitors, in person and over the phone. Well organised with excellent communication skills.
- To demonstrate previous experience of working within a receptionist/administrative role.
- To demonstrate previous experience of working within in a customer service environment
- Qualifications:
- To provide evidence of an education to at least GCSE standard or equivalent including English and Maths at grade C or above.
- Customer Service and/or Business Administration qualifications (desirable)
- Ideal Attributes:
- To demonstrate a positive, enthusiastic and welcoming attitude.
- To handle multiple enquiries via telephone, email and in person and work flexibly
- To be well organised, and be able to keep accurate records
- To be sensitive to the needs of visitors, staff and students and be able to communicate with them effectively.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About us
Benefits
About us
The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.
We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.
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