Disability Confident
HouseProud
Living Wage

Rent and Service Charge Accountant

Salary £50,000
Location Chelmsford, Essex
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are looking for a Rent and Service Charge Accountant to lead CHP’s rent charge review activities. This includes rent setting policy and service charge coordination, working with the asset management team and leaseholders to achieve value for money for customers. You will also take ownership of compliance with rent standard and undertake a strategic role for regulatory assurance and lead on process optimisation and automation for rent and service charge functions.

 

What you'll be doing

  • Maintain policies and procedures for rent and service charge setting.
  • Review service charge levels regularly to ensure value for money for CHP customers, and lead the budget setting process for service charges, including new and existing properties.
  • Set annual rent charges and budgets, providing reports to the Board for approval.
  • Assess and understand CHP’s rent charge financial position at all times, and reconcile all rent charges, including holding accounts.
  • Manage customer queries and resolve issues related to annual rent charges, providing information to the customer resolution centre for timely and high-quality resolution.

 

What we are looking for

  • Professional accountant, part-qualified CCAB, or Association of Accounting Technicians.
  • At least four years of experience in a general finance operation, with knowledge of social housing rent regulations and service charge administration.
  • Extensive experience in collating, preparing and interpreting reports, budgets, and accounts.
  • A track record or engaging with management across an organisation, particularly those within a service centre / customer facing environment.
  • An excellent communicator who can adapt their style to engage their audiences.
  • Strong experience in distilling complex analysis and presenting findings succinctly.

 

Benefits

  • The salary for this post will be £50,000 Per Annum.
  • Learning and development opportunities
  • Healthcare cash plan
  • Robust employee reward and recognition programme
  • Free and confidential Employee Assistance Programme
  • CHParticipate volunteering programme
  • Competitive pension scheme
  • 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
  • 37 hours per week - employees may be able to work flexibly by agreement with their line manager

INDMED

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

We dare to be different and look for opportunities to evolve and experiment. We’re comfortable taking calculated risks and aren’t afraid to fail and learn from our mistakes. We’re confident in our abilities and the contribution we can make whilst being sensitive and responsive to the needs of our people, customers and communities.

We show our understanding for others in everything we do and continually look for ways we can be helpful. We always assume best intentions and approach each situation with a warm heart. We give our support wherever we can and go out of our way to be kind and considerate to each other and our customers.

We welcome ideas and opinions that are different from our own and look for ways to bring them into our organisation and work. We value diversity of experience and thought, and we’re proactive in addressing bias or prejudice wherever we find it. We treat everyone fairly and strive to be truly inclusive in every way.

We’re resolved to do our very best for the people we serve and our employees by being our best every day. We’re resilient in the face of difficulty, finding creative ways to overcome obstacles. We’re resolute in achieving our objectives and persist until we succeed. We’re focused in our pursuit of excellence and don’t compromise on quality.

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in X days

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