Salary £31,815
Location Frances Curtis Court
{Mergefield Value}
{Mergefield Value}

Published

Not Published

Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Job Role

You will be responsible, for providing a responsive and pro-active Housing Management service to residents in an Extra Care Housing Scheme, enabling them to live as independently as possible.

Key Duties

  • Operate an effective and efficient service in accordance with Soha’s policies, procedures and service standards with specific attention to Safeguarding duties
  • Work within a team to ensure schemes are monitored and comply with health and safety regulations, visiting schemes as part of a rota and covering sheltered and extra care schemes during times of annual leave and sickness
  • Organise viewings and signups for new tenants and promote vacancies at the scheme locally
  • Welcome and support new residents as appropriate
  • Promote the health and wellbeing of tenants through community engagement and resident involvement, particularly by organising activities and events
  • Notify the Independent Living Manager or Head of Housing of any interruption in the service or risk to residents at the earliest opportunity and co-ordinate any necessary actions
  • Deal with complaints promptly and seek solutions to issues as appropriate
  • Contribute to the achievement of key targets, working toward continuous service improvements
  • Any other duties that may be reasonably required

What you will need;
•    Excellent communication and interpersonal skills
•    Experience of working within a caring role, ideally with older people
•    Experience of negotiating and working with external agencies
•    Excellent organisational, administrative and IT skills
•    Experience of dealing with challenging customers
•    Ability to write reports and maintain records appropriately 
•    Current First Aid certificate or willingness to undertake training
•    Full driving licence and access to suitable vehicle
•    Flexibility to work occasional evenings and/or weekends

  It would also be nice to have;
•    A qualification or professional accreditation in housing or care services
•    Knowledge or understanding of dementia
•    Knowledge or awareness of advocacy
 

The Company

Soha Housing is a successful, award winning, community-based mutualised housing association working in and around Oxfordshire and neighbouring counties. Our team help to provide homes and services for affordable rent and properties for shared ownership. 

With exciting changes in the way we’re working, we are now expanding our team. If you are interested in joining a friendly, supportive organisation and you share our vision for strong, vibrant and sustainable communities, where everyone can find a home, then we’d like to hear from you.

Benefit 1

Benefit 2

Benefit 3

Benefit 4

  • Residents First

We put people at the heart of our decisions, which are made with humanity.

  • Constantly Learning

We are constantly learning and restless about excellence. We incentivise curiosity, and act to make things better, as we learn from every experience.

  • One Team

We take ownership of our work and lead from the front.

  • Kindness in Truth

We strive for honesty, clarity, and kindness in all our relationships and we treat feedback as a gift, wanting to see staff, residents and communities fulfil their potential.

  • Fewer Better Rules

We operate with fewer, better rules as we value simplicity, expecting everyone to solve problems, exercise good judgement and take responsibility.

Holiday

You’ll receive 28 days a year + bank holidays (pro rata for part-time) increasing to 30 days in your 3rd year of employment.

Pension

You will receive a 10% employer contribution to a defined contribution pension scheme and life cover of 3 times your pensionable salary.

Flexible Benefits

You’ll receive a flex-pot of £700 per year, either as a cash payment or towards benefits of your choice such as, a range of healthcare benefits or additional annual leave.

Family

You’ll receive enhanced maternity leave providing an additional 12 weeks at half pay, paternity leave providing 8 weeks leave at full pay, fully paid Carers Leave up to 5 days per year and we also offer shared parental leave and adoption leave.

Learning

You will have access to professional development programmes and Soha’s Learning Communities, providing opportunities to connect with colleagues, learn and develop your career with Soha.

Agile Working

You can choose to work wherever is best suited to the task, that could mean working from home, at the office or on site. And we will ensure you are fully equipped to enable real flexibility.
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