Flexible working
Career development
Latest technology

M365 Lead

Salary Competitive
Location Glasgow
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We currently have an exciting opportunity to join us as an M365 Lead within our Digital Workplace team on a full-time basis in our Glasgow Office.

The role holder will work closely with other Leads in the Digital Workplace Team and across the Core IT community and wider firm.

The role is 40:60 hybrid, with 2 days in the Glasgow office. Occasional travel to our other UK offices will be required.

What will your role look like?

The Digital Workplace Team is responsible for the firm’s M365 infrastructure and applications. The M365 Lead is a highly technical, senior role in the Digital Workplace Team, providing leadership for a team of 3 engineers and working closely with the Digital Workplace Manager to set, review and deliver our technology strategy.

The M365 Lead will support the full range of Microsoft solutions and will be a subject matter expert and technical escalation point, providing technical mentoring and guidance to less experienced colleagues. They are responsible for the day-to-day work of the M365 engineers in the Digital Workplace Team, providing guidance and feedback to help manage support requests and technology delivery projects.

Though this is a varied role, your key tasks will include:

  • Lead the delivery and management of technical implementations and champion M365 solutions where relevant
  • Influence the strategic roadmap for M365 cloud tools across the firm, including M365 Copilot products
  • Provide deep technical guidance and support to colleagues across Core IT and the wider firm, ensuring the implementation of best practices
  • Stay informed about planned updates by Microsoft, and plan and manage for business impact
  • Implement and enforce security and compliance measures, including the configuration and management of Microsoft Purview solutions, to protect data within M365 and on premise, ensuring compliance with relevant regulations and industry standards
  • Maintain and improve compliance/regulatory controls and requirements, while facilitating internal and external audit processes in relation to IT infrastructure
  • Design and lead performance monitoring of M365 services, ensuring optimum configurations for performance, scalability and cost-effectiveness, and swift issue resolution
  • Advise and implement changes to licensing based on evolving organisational needs
  • In conjunction with other leaders in the team, advance the integration of M365 with other organisational systems and applications, in line with business requirements
  • Ensure data integrity, availability and accessibility across the M365 estate
  • Lead the delivery of technical projects in line with agreed timescales and budgets

To enjoy and succeed in this role, you will have:

  • Relevant certifications such as Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Teams Application Developer
  • Subject matter expert across the M365 platform, including implementation, configuration, support and administration
  • Experience of administering Microsoft Azure, Microsoft Entra and Active Directory, Exchange Online, Teams, SharePoint including Advanced Management, Syntex, and Microsoft Purview
  • Advanced automation skills using languages such as MS PowerShell
  • Experience of building SPFx web parts and leveraging Microsoft Graph to integrate M365 services
  • Experience of Azure DevOps tools and services, including cognitive services and migrations
  • Single sign-on design and implementation
  • Strong understanding of cybersecurity principles and best practices, particularly within M365 and its associated tools
  • Self-motivated with analytical and problem-solving abilities
  • Able to articulate technical concepts efficiently with senior stakeholders
  • Strong documentation skills to maintain comprehensive records of configurations, policies and procedures
  • Proven people leadership experience

*Please note that as part of the recruitment process for this opportunity, candidates will be expected to complete a practical assessment.  

We would also encourage applications from candidates who perhaps do not possess all the attributes and experience listed above but are competent with the majority and would be able to quickly develop the additional skills and experience required in post with our full support. 

*A more detailed list of requirements for this position is available within the role profile – which is available on request.*


In addition to a competitive salary and access to our profit share scheme, we offer:

  • A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
  • A collaborative and encouraging work environment where your thinking and ideas are encouraged.
  • On site mental health and wellbeing assistance.
  • A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
  • Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
  • Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments – with the expectation of two ‘in-office’ days per week. 
  • A flexible working window, allowing colleagues the freedom to work flexibly between the hours of 7am and 7pm.

Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.

Together, we’ve been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment. 

We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams – diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment.  We love innovative, independent thinking and want everyone to share their ideas.  

Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we’re one of the leading consultancies in our field and are proud to be recognised by numerous industry awards. 

We’re committed to developing our people and encourage everyone to carve out their own career path. We’ve many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.   

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn’t limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

Our hybrid working model offers the best of both worlds – home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers here.

If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know. 

Together, we can make this the best job you’ll ever have. 

Our culture

We live and breathe our four values – friendly, confident, partnering and straightforward – and genuinely care about out people, clients, community and the environment.

Job satisfaction

Every employee can genuinely make a difference and contribute towards achieving our purpose – together, building better futures. Whether that’s helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.

Reward and wellbeing

We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.

Flexible working

We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.

Latest technology

We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.

Career development

There is no linear path – learning opportunities are plentiful and empower you to carve out your own career.

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