Maintenance Supervisor (Voids)
This is a Secondment, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Fixed Term Contract
Full time (37 hours per week)
This is an exciting time at bpha as we have recently introduced our in-house maintenance service for the first time in the organisation’s 30+ year history. Finding the right people that share our passion for an excellent customer experience and our ambition to grow this service and embrace the opportunities that it will present, is hugely important to us.
We are seeking a Maintenance Supervisor (Voids) who will be responsible for the day-to-day line management of mobile operatives delivering repairs within our void properties, and the management of void repairs in a timely manner to reduce our customers’ wait for a new home, drive efficiencies and reduce lost revenue as a result of downtime.
What you will be doing:
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Responsible for ensuring that IHMS operatives operate within a strong culture of health, safety, environment, and quality that can be evidenced, stands up to scrutiny and audit.
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You will ensure that the IHMS operatives always adhere to our systems, policies, procedures, processes, documentation, and record keeping requirements in relation to SHEQ.
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Developing a highly motivated, empowered, and engaged team that work together to positively contribute towards delivering bpha’s vision and mission.
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Ensuring our workforce have the right tools, equipment, and materials to do the job, are adequately resourced and pro-actively planned to deliver an efficient service.
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Monitoring, analysing and reporting on key void process milestones, recommending and implementing improvements where required
We’d love to meet someone with:
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Experience and knowledge of the void process within Social Housing
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GCSE’s or equivalent levels preferably to include English and Mathematics.
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NVQ Level 2 or higher in a trade.
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CSCS / SSSTS or SMSTS or equivalent(s).
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Minimum 3 years in supervisory position within property maintenance or similar service.
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An organised approach to work, with a positive attitude and able to manage time effectively and efficiently.
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Good general all round trade and construction knowledge & experience.
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Good and relevant health and safety knowledge and qualifications.
Amongst what we offer you is:
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A competitive salary from £37,000 per annum
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28 days holiday PLUS Bank Holidays
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A generous contributory pension scheme
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Private health care
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Free life assurance
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Access to an extensive suite of wellbeing services and tools including a digital gym
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Opportunities for learning and development
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Discounted gym membership
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Retail discount scheme
Please note the successful candidate will be required to complete a basic DBS application. Interview process for this role is expected to be two stages with a potential assessment/presentation at second-stage interview.
Closing date: 7th July 2025
Interview date: To be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
INDHIGH
About us
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,500 homes and over 500 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
- Holiday entitlement of 28-33 days a year, plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events, clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
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