People Services Co-ordinator

Salary £26,500 pro rata

Location Hybrid - Hertfordshire and home-based

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

The role

Purpose

The purpose of the role is to provide HR administration, support, advice and guidance to colleagues and managers across the charity, with a key focus on the timely input of data into the People systems so that accurate and consistent records are maintained and meet all naming and data conventions and enables a live ‘one source of truth’.

You will assist with systems configuration maintenance and development of the HRIS. You will provide a friendly and efficient service that delivers the People Services responsibilities and exceeds all expectations and also making a measurable difference to the organisation.

Location & Travel

Hybrid

The role is primarily home-based; however, you will be expected to travel to our communities in Hertfordshire on a weekly basis, and other relevant locations on occasion. Due to the rural location of some of our communities, a driving licence is essential.

Duties & Responsibilities

Main Responsibilities

Administration

Undertaking People administration, including new starters, movers, leavers, and supporting managers (employee life cycle journey).
Ensuring the People system and People records are maintained and updated in line with current legislation and the charity’s policies and procedures.
Ensuring the leaver process is undertaken, and that resignations are acknowledged in writing, leaver forms are completed for payroll, and exit interviews are undertaken, referring any exit issues to People Advisory Team.
Manage the People Service “Freshdesk”, ensuring appropriate action is taken and responses provided including forwarding to other members of the People Services Team.
Documenting and maintaining processes and templates.

Data

Checking the accuracy of data input through self-service and maintaining ‘one source of truth’ across the Trust and monitoring/ logging errors.
Supporting the setting up of data controls and validation as part of ongoing data management.
Data cleanses.

HRIS People Systems

Assisting development and roll out of new HRIS Modules.

Supporting system testing & UAT to ensure the configuration and functionality is set up and working effectively, including workflows, forms, batch job.
Acting as “Super User” for the systems and ability to respond to system user queries from self-service users.
Carrying out training for managers, colleagues and the wider People Services team when required.

Projects

Assisting and leading in systems and data projects when required.
Completion of annual pay review, updating HRIS issuing letters and dealing with all related queries.
Yearly completion of all annual data and systems projects.

Collaboration & Support

Working closely with the Recruitment team to onboard new starters and ensure all documentation is completed and compliant.
Working closely with the Payroll Team to ensure all employees are paid accurately and on time.
Working with the Payroll Team to ensure all queries are resolved in a timely manner.
Assisting and leading in systems and data projects when required.
Supporting the People Advisory team with absence management.
Supporting the People Advisory team with note taking in grievance and disciplinaries.

Person Specification

Qualifications

Essential

Maths and English GCSE (or equivalent skill level) Grade C or above.

Desirable

HR qualification – certificate or diploma.

Experience & Knowledge

Essential

Ability to demonstrate strong IT skills, including Microsoft Office 365 applications.
Understanding the importance of data integrity and maintaining ‘live’ and ‘one source of truth’.
Customer focused.
Effective communication skills, in order to deal tactfully and sensitively with people at all levels and of all abilities.

Desirable

Knowledge of MHR or similar HR systems.
Previous experience of social care and working for a not-for-profit organisation.
Experience of working in a busy environment with tasks that require a short turnaround.
Experience and knowledge of using HR systems and data input.
Ability to work with limited supervision, to make decisions and work on own initiative.

Personal Attributes

Committed to and pro-actively demonstrates the values of the Trust.
Ensure that the outcomes of your work have a positive impact on the lives of the people we support.
Ability to work as part of a team.
Positive “can do” attitude.
Keen to learn new systems and support others in using them.

Timetable

Closing date for applications: 13th July 2025.
First Interviews: 16th/ 17th/ 18th July 2025 (remote via Teams).
Second Interviews: Tbc (remote via Teams).

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check.

We reserve the right to close this advert early if we receive a sufficient number of applications.

The charity

Established in 1954, Camphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. In our 70th year we honour our past, provide for the present and will lead the future.

Our focus on humanity and nature was inspired by our past and remains as key to the Trust’s ethos today. This is reflected in our focus on social and green care integration, valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life.

We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths.