Client Payroll Associates
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Start a rewarding career in a people-focused role - with a company that supports your growth.
At IRIS Software Group, we’re best known for providing software that helps schools, businesses, and accountants run more efficiently. But we’re more than just a tech company - we also deliver critical services to thousands of organisations across the UK.
Our Managed Payroll Services team is one of those services. We take care of the entire payroll process on behalf of our clients - ensuring employees are paid correctly and on time, every time. That’s where you come in.
We’re looking for organised, friendly, and reliable people to join us as Client Payroll Associates. You’ll be supporting clients in either our Commercial or Education teams - running payrolls, answering questions, and making sure everything runs smoothly.
You’ll spend at least three days a week in our Leeds city centre office (just a short walk from the station), with the flexibility to work from home the rest of the week - or be in the office full-time if that suits you better. It’s a great place to learn, get support from your team, and build confidence in a hands-on, customer-facing role.
🌟 What Will You Be Doing?
- Running payrolls from start to finish for a group of clients
- Speaking to customers to gather payroll information and confirm key details
- Inputting data, generating payslips and reports, and arranging payments
- Creating BACS files and handling HMRC submissions
- Answering client queries by phone and email
- Staying organised, meeting deadlines, and keeping accurate records
- Learning the ins and outs of payroll, tax rules, and reporting (with support)
- Supporting your team and growing your confidence in a customer-facing role
🎓 What Are We Looking For?
This role is open to early-career starters, career changers, and those with experience in education looking to move into a new role.
We’d love to hear from you if you are:
- Comfortable speaking with people in a professional setting
- Great at staying organised and working to deadlines
- Detail-focused - you like to get things right first time
- Interested in learning new systems and processes
- A team player who’s supportive and keen to develop
- Familiar with basic Word and Excel (you don’t need to be an expert!)
Whether you’re just starting out, returning to work, or switching careers from customer service, admin, teaching support or finance - we’ll give you the tools, training, and encouragement to succeed.
🚀 What Can IRIS Offer You?
- Full training and clear progression pathways
- A friendly, inclusive team that will support your development
- Hybrid working – with a minimum of 3 days in our Leeds office
- Option to work in the office full-time if you prefer
- A role where your people skills and attention to detail really matter
- A company that invests in your wellbeing, learning, and future
📝 The Application Process
We’ve designed a supportive and inclusive process to help you shine:
1️⃣ Apply Online
Send us your CV and a short application — we’re keen to hear why you’re interested in HR and what excites you about joining IRIS.
2️⃣ Online Assessments
If shortlisted, you’ll complete two short assessments that help us understand how you think and work.
- CCAT – A quick, 15-minute timed assessment covering verbal, numerical, and logical reasoning. It’s best done somewhere quiet, with a pen and paper handy.
- EPP – An untimed personality profile focused on your working style and approach to challenges. No right or wrong answers — just be yourself. These are widely used and designed to be fair and inclusive, helping us see beyond your CV.
3️⃣ Initial Interview
A short, friendly chat over Microsoft Teams with someone from our Talent team. It’s your chance to ask questions and learn more about the role and life at IRIS.
4️⃣ Group Assessment Day
Join us at our Leeds office (LS1 2AY) for an interactive, in-person session with other candidates (date to be confirmed). You’ll take part in team-based activities, meet our team, and get a real feel for our culture.
💬 If you’re organised, people-focused and ready for a new challenge — we’d love to meet you.
Whether it’s your first step or a fresh start, apply now and build your career with IRIS.
INDLOW
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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