This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent, Full-Time, Monday-Friday
As a Kitchen and Bathroom Fitter, you will be at the forefront of delivering high-quality kitchen and bathroom installations in both occupied and void properties. This role demands a multi-skilled professional with a passion for craftsmanship, customer service, and continuous improvement. Key Responsibilities
Installation & Repairs
Execute kitchen and bathroom replacements to the highest standards.
Perform multi-trade tasks such as:
carpentry, plumbing, plastering, tiling, vinyl flooring and decorating.
Deliver a first-class customer experience with a focus on first-time fix and minimal disruption.
Health, Safety, Environment & Quality (SHEQ)
Adhere to all safety protocols, including PPE usage, risk assessments, and safe work methods.
Participate in mandatory training and maintain professional qualifications.
Ensure equipment is maintained, serviced, and compliant with regulations.
Customer Experience
Represent the company with professionalism, empathy, and respect.
Engage with customers to ensure satisfaction and resolve issues proactively.
Contribute to customer feedback and service improvement initiatives.
Productivity & Efficiency
Maximize daily productivity and minimize downtime.
Maintain van stock and order materials responsibly.
Collaborate with supervisors and team members to enhance service delivery.
Person Specification
Key Skills & Attributes
Strong commitment to customer service excellence.
Self-motivated, organized, and solution oriented.
Effective communication and problem-solving skills.
IT literacy and willingness to learn new skills.
Knowledge & Experience
Comprehensive trade and construction knowledge.
Understanding of health and safety regulations.
Experience working in occupied homes and under time constraints.
Qualifications
GCSEs or equivalent (Essential).
NVQ Level 2 or higher in a construction trade (Essential).
CSCS Card, First Aid Training (Desirable).
Full clean driving licence (Essential).
Values & Behaviours
Take Responsibility – Be accountable and act with integrity.
Show Empathy – Respect others and care for the environment.
Better Together – Collaborate and embrace diversity.
INDMED
About us
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,500 homes and over 500 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
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