Horbury Property Services Ltd are looking for an organised and proactive Administrator / Tenant Liaison Officer (TLO) to join their team. This is a varied role where you will provide essential administrative support, assist management and act as a key point of contact for tenants and clients.
Key Responsibilities:
Carrying out general administrative duties to support the team.
Uploading documents to HPS and client files.
Reviewing daily reports and ensuring they are saved to the relevant files.
Assisting the Site Manager with updating programmes.
Undertaking TLO responsibilities, including contacting tenants and clients to schedule works.
What We Offer:
Generous Holiday Entitlement: 25 days annual leave plus statutory holidays.
On-Site Gym: Free access to our fully equipped gym at Head Office.
Employee Assistance Programme: Supporting your mental and emotional well-being.
Exclusive Discount Schemes: A wide range of savings and offers.
Pension Scheme: Helping you plan for a secure future.
Free On-Site Parking at Head Office.
Cycle to Work Scheme & EV Salary Sacrifice: Encouraging greener travel.
What We're Looking For:
GCSEs Grade A-C / 4-9
Intermediate Microsoft Office skills
Strong customer service and administrative skills
Excellent organisational ability
Previous administrative experience
Ability to work effectively to deadlines
High attention to detail
Professional, motivate and reliable approach
Friendly and confident telephone manner
Strong verbal and written communication skills
How to Apply If you are organised, customer-focused, and enjoy working in a varied role, we’d love to hear from you.
Click below to view the full Job Description and Person Specification, and apply today.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
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Privacy Policy
Horbury Group LimitedPrivacy Statement
The following explains how we Horbury Group Limited (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Horbury Group Limited is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
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We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
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We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
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Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Horbury Group Limited can exercise the right to update this policy as and when required.
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