Learning & Development
Flexible Working
Pension Scheme

Data and Assurance Administrator

Salary Up to £29,282 depending on skills and experience
Location Carlisle
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We have an exciting opportunity for a Data and Assurance Administrator to join our Shared Services team.

As Data and Assurance Administrator, you will be accountable for providing administrative support to the Society’s Shared Services teams.

You will assist managers within the Shared Services team in delivering services to the business and supporting/producing upwards reporting by collating required data and coordinating report production.

The Benefits

  • Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
  • Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development.
  • Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role.
  • Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
  • Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

The main responsibilities include:

  • Deliver, through attitude and actions, an exceptional customer experience. To meet, exceed and continuously improve standards and quality of customer service, both internal and external
  • Provide the team managers with accurate, appropriate, and relevant management information to enable them to fulfil their responsibilities effectively and efficiently
  • Assist Supplier Managers in the planning, monitoring, and reporting of activities to ensure delivery timescales are met
  • Assist the team managers in the preparation of papers for meetings and to monitor and update actions arising from these meetings
  • Assist with administering the Supplier Management tool “Brooklyn”
  • Understand and be aware of the risk and control environment in your area of the business and adhere to processes and procedures in order to minimise risk
  • Support the team managers with the management of risks and controls and risk events
  • Act, at all times, in a manner which is consistent with the Society’s culture of treating customers fairly
  • Continually improve and review your skills to ensure internal and external customers are subjected to an excellent standard of customer service
  • Consistently work in an efficient and highly productive manner, seeking to challenge and improve processes undertaken by you and within your team, to ensure a high level of productivity

About You

You will have the following key qualifiers:

  • An understanding of CBS operational areas
  • The ability to communicate with people at all levels - build and sustain relationships with the business and stakeholders, as well as working ‘on the ground’ with people across all areas
  • The ability to work to deadlines
  • Adept at progressing tasks, both as part of a team and on your own initiative
  • Competent in using Microsoft Word and Excel
  • Excellent attention to detail
  • Planning & Supply Chain knowledge would be beneficial but not essential

And the following key competencies:

  • Operational Excellence:  Understand how strong operational delivery supports the vision and strategic plan of CBS and can support the individual teams in implementing new and improved processes
  • Risk Aware: Understand the risk environment and support the approach to risk management throughout Shared Services
  • Building relationships: Continually uses the combined and cooperative efforts of others while developing credibility with all stakeholders in tasks owned

Where you will work

Our aim is to keep the great balance we have achieved with hybrid working. The successful candidate would therefore be willing to work remotely and be able to work from Cumberland House once per month.

The Company

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

The Benefits

Competitive Salary

We will offer you a competitive basic salary for your role, which is reviewed every year.

Learning & Development

We want you to grow in your role. We’ll work together to support your personal and professional development.

Holidays

Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.

Family Friendly

We pay competitive maternity, paternity and adoption leave.

Flexible Working

We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.

Pension Scheme

If you’re eligible, we’ll enroll you into our competitive company pension scheme.

Health & Wellbeing

We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.

Community Day

We offer our people an extra paid day off every year to help out local charities and community organisations.

Social

We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.

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Closing

in X days

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