Flexible Working
Health Cash Plan
Career Development

Health Care Support Worker #1145

Salary £24,852.66 per annum
Location Dougie Mac, Adult Hospice - ST3 3NZ
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Are you passionate about delivering care that truly makes a difference?

We’re looking for dedicated Health Care Support Workers to join our Adult Inpatient Services team at Dougie Mac.

Our 28-bed specialist unit supports adults with life-limiting conditions, offering both palliative and end-of-life care. You'll be part of a 24/7 multidisciplinary team, ensuring patients receive outstanding holistic care in a calm, supportive environment.

🩺 What You’ll Be Doing

  • Provide high-quality personal and physical care to patients
  • Support individuals and their families with dignity and compassion
  • Observe and report any changes in patient condition
  • Assist in the last days of life care and bereavement support
  • Follow individual care plans and maintain accurate documentation
  • Uphold hospice values, infection control and confidentiality standards
  • Engage in training and continuous development opportunities

🌟 What We’re Looking For

If you’re caring, committed, and want to work in a team that truly supports one another, we’d love to hear from you.

✅ Essential:

  • Experience in a caring or healthcare role
  • Excellent interpersonal and communication skills
  • Team player who can also work independently
  • Flexible to work a variety of day and night shifts
  • Numeracy and literacy skills (GCSEs or equivalent or willingness to work towards)

✨ Desirable:

  • NVQ/QCF Level 2 in Health & Social Care
  • Experience in palliative care or hospice settings
  • Confidence working with patients and families in a clinical environment

Why Join Dougie Mac?

At Dougie Mac, we care for our staff and provide a wide range of staff benefits:

• 🌴 35 days of annual leave, rising with length of service
• 🏥 Hospice-paid Healthcare Cash Plan
• 💰 Competitive Pension Scheme
• ✅ DBS paid for by the hospice
• 📚 Learning & Development opportunities

Hours: 37.5 hours a week – Part Time considered

Salary: £24,852.66 FTE per annum

Applications close: Monday 6th April 2026

Interviews: w/c 13th April 2026

📩 How to Apply

Join one of the most rewarding roles in healthcare and be part of a team that delivers world-class, compassionate care. Your personal statement of suitability is where you can highlight and tell us why you will possess the qualities to be a HCSW and to join the Dougie Mac Team!
📞 For more information, please contact:

Kath Marks - Ward Manager
📧 kathmarks@dmhospice.org.uk ¦ 📱 01782 344300

Applicants must have the right to work in the UK. Sponsorship is not provided.

We reserve the right to close this vacancy and interview early, in the event of a large number of applications.

Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.

At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.

To find out more information click here.

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