Showroom Operations Lead

Salary Competitive

Location Barbour Showroom, Holford Yard

Published

Not Published

Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Position Overview

We are currently recruiting for a Showroom Lead for Barbour’s showroom in Holford Yard. This will require supporting the Sales team during all key sell ins with showroom set up, event launches, pack down and general front of house duties supported by the Showroom Assistant.

You will fully own the day-to-day showroom management including budget tracking, appointment management, stock take, sample tracking and general Holford Yard maintenance. This is a fantastic opportunity to be part of a dynamic and passionate team and contribute to the ongoing success of this much-loved British heritage and lifestyle brand.

Essential Duties and Responsibilities:

Front of House & Customer Experience

Deliver a premium front-of-house experience, always maintaining exceptional presentation standards.
Support the Sales team during appointments, including hosting clients and organising refreshments and organised lunches with key partners.

Sales & Showroom Activation

Lead the coordination of all seasonal showroom set up and launch deadlines.
Seasonal in showroom VM support including preparing and maintain displays and samples (steaming, tagging, organisation) in line with brand guidelines, with support of Showroom Intern.

Showroom Operations & Facilities

Manage the showroom calendar, coordinating all appointments and meetings for Holford Yard.
Communicate appointment and meetings to UK GM clearly and regularly.
Working on reception acting as first point of contact for visitors, guaranteeing a seamless and professional experience.
Oversee all deliveries, collections and general stock movement within the showroom.
Coordinate any contractors and third-party suppliers for maintenance, repairs and general facilities management for the showroom.
Ensure compliance with health & safety regulations, including communication of fire safety and evacuation procedures managing the security of the site whilst in use.

Back of House & Administration

Maintain showroom suppliers, including stationery and operational materials.
Provide administrative support, including phone handling and general enquiries.
Ensure clear processes are followed and communicated across the showroom team.

Sample & Inventory Management

Own sample coordination and tracking, managing accurate logging of all incoming and outgoing items ensuring sales teams are fully aware of up-to-date procedures.
Manage stockrooms, always maintaining organisation and accessibility.

Budget & Cost Management

Track and manage showroom-related expenses in line with allocated budgets.
Monitors spend across operations, events and supplies, ensuring cost efficiency.
Support to UK GM with travel and expenses.

Event & Seasonal Launch Support

Support the planning and execution of seasonal launches and in showroom events.
Work closely with the Marketing Operations Manager to ensure smooth delivery of all showroom activities.

Skills and Experience:

Ideal candidate will have experience working within a similar role.
Previous showroom, wholesale or retail operations experience.
Ability to multitask in fast-paced environments.
Confident communication and client-facing skills.
Experience of similar organisations, ideally with a clothing lifestyle brand.
Demonstrates high standards of organisation, planning and attention to detail.
Comfortable with teamwork or working independently.
Self-motivated and able to demonstrate a flexible approach and attitude to workload and working hours.
Confident using Outlook, Excel and PowerPoint.
Excellent verbal and written communication skills.
Interested and knowledgeable in fashion and shows an affinity towards premium brands.

Benefits:

Discretionary Company bonus scheme
Staff Discount
Sample Sale
Healthcare cash plan
25 days holiday as standard increasing with length of service plus bank holidays
Flexible Working
Wellbeing Support
Access to training and development activities to support your career development
Refer a friend bonus scheme
Reward & Recognition Program
Length of Service Rewards

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

INDMED

The Company

he Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.