Head of ICT and Digital

Are you an experienced IT leader ready to make a real impact within a growing and ambitious charity? We are looking for a dynamic and forward-thinking Head of IT & Digital Networks to join our expanding IT Department, supporting nearly 700 colleagues across 80+ locations.

This is an exciting opportunity to shape and lead digital transformation across the organisation, ensuring our technology, systems and infrastructure enable teams to work effectively across services, locations and partner organisations.

As a member of the Senior Leadership Team, you will play a key role in driving innovation, strengthening cyber security, improving colleague experience and supporting the continued growth of the charity.

About the role!
You will oversee IT operations within a Microsoft-based environment and lead on:
• IT infrastructure, systems and service delivery
• Cyber security and data governance
• Digital transformation and continuous improvement
• Service management and operational processes
• Infrastructure expansion across multiple sites
• Systems onboarding and colleague support
• Compliance and best practice across IT operations

Working collaboratively across departments, you will ensure technology supports both day-to-day operations and long-term organisational ambitions.

About You! We are looking for someone who:
• Has significant experience in senior IT leadership roles
• Has strong knowledge of Microsoft ecosystems and IT infrastructure
• Understands cyber security, compliance and data governance
• Thrives in a fast-paced, evolving environment
• Can lead teams, influence stakeholders and drive change
• Has excellent communication and problem-solving skills
• Enjoys working strategically while remaining operationally hands-on

Working Arrangements - This role includes: Regular onsite attendance at our Hatfield / Watford offices. Travel across Hertfordshire, Buckinghamshire, Bedfordshire and Oxfordshire
Hybrid working opportunities, including working from home

A full driving licence and access to a car for work purposes are essential.

Why Join Us? At One YMCA, we are ambitious, values-driven and committed to making a difference in the communities we serve. You’ll join a supportive and evolving organisation where your leadership can directly influence positive change.

Apply Now: If you have the skills, experience and passion to help us achieve our goals, we would love to hear from you. Please ensure you complete the supporting statement explaining how your experience matches the requirements outlined in the job description

Please note that we are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.

As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.

We welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last 6 months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.

One YMCA is committed to providing reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any adjustments to support your application.

We are an inclusive organisation that promotes equality of opportunity for all. We welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities.

This is a  Full Time role.
Hours per week: 37.5
Working Pattern: 9-5