Salary £25,629 per annum pro rata
Location Kidderminster, Worcestershire (Hybrid Working)
Hours 30 hours per week
{Mergefield Value}

Published

Not Published

Closing

in X days

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

About the Role

Are you passionate about making a real difference in people’s lives?

We are looking for a dedicated Support Worker to join #teamcommunity, working within shared accommodation to support individuals with complex needs, including mental health challenges, substance misuse, learning disabilities, and experiences of homelessness.

In this role, you will provide both emotional and practical support, helping customers to build independence, develop essential life skills, and sustain their tenancies. You will play a key part in creating safe, stable, and supportive living environments where individuals can thrive.

 

Key Responsibilities

In this varied and rewarding role, you will:

  • Provide person-centred support tailored to individual needs
  • Deliver intensive tenancy management, supporting customers to maintain stable accommodation
  • Assist customers in developing life skills, such as budgeting, cooking, cleaning, and self-care
  • Support with rent payments, benefits applications, and managing any arrears
  • Carry out regular property inspections, ensuring safety standards are met and reporting repairs
  • Facilitate one-to-one sessions and group meetings in line with support plans
  • Support customers to understand and maintain house rules and positive behaviours
  • Work collaboratively with external agencies and partners to meet customer needs
  • Maintain accurate records, including support plans, outcomes, and case notes
  • Support customers to move on to long-term, independent housing

 

What We’re Looking For

We are looking for someone who is compassionate, resilient, and committed to supporting people to achieve positive outcomes.

You will ideally have:

  • Strong communication and interpersonal skills, with the ability to build trust and rapport
  • A caring and respectful approach, with the ability to handle sensitive situations
  • Good organisational skills and attention to detail
  • An understanding of the needs of individuals with complex or multiple disadvantages
  • Ability to maintain confidentiality and professional boundaries
  • Full UK driving licence and access to a vehicle

 

If you feel you would be the right person for this role, simply click the 'Apply Now' button to start your application.    

 

INDMED

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.

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  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire’s largest Registered Providers of social housing, managing around 6000 homes and offering a range of services that help people to live independently.

We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them.

Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so, it is our people that will drive our success.

With the right people, with the right skills, knowledge, behaviour, and values we achieve our goals.

When we are looking to recruit, we don’t just look for the best skillset or experience, we are also looking for people who will support our vision and ‘The Community Way’ of doing things.

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To provide affordable, quality homes and deliver great services in safe communities.

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Our RESPECT values sit at the heart of everything we do.

We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues.

We understand that our performance is essential to delivering success.

Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best.

Join us and together, we can deliver success in ‘The Community Way’.

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We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues.

We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best.

Join us and together, we can deliver success in ‘The Community Way’.

We understand the importance of investing in our people. As part of this, we offer a generous package of benefits, holidays, working conditions, and opportunities for career development.

Competitive
Holiday Package

Buy & Sell Holidays

Flexible and Hybrid Working

Family-Friendly Policies

Company Pension Scheme

Salary Boost (Pensions) Scheme

Retirement Gift

Long Service Award

Company Sick Pay Scheme

Health Cash Plan Options

Employee Assistance Programme

Death in Service

Other perks include access to a discounted gym membership, free on-site parking and free refreshments available.

Read more about our offering and benefits here.

Here are a few comments from some of our colleagues:
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“I came to work for Community Housing as I feel I can make a difference to our customers' lives.”
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"I enjoy working within the Care team at Berrington Court. There are always new things to learn, and I am keen to continue learning."
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“I feel CH provides opportunities that are hard to come by, and that we’re always looking at ways to better engage with customers, both internally & externally.”
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