Volunteer Retail Assistant

Support Your Local Community as a Sales Assistant Volunteer

Every purchase made in our charity shops helps fund specialist hospice care for local people and those important to them. As a Retail Assistant Volunteer, you'll play an important role in creating a welcoming shopping experience while helping to raise vital funds for Ashgate Hospice.

Whether you enjoy meeting people, organising stock or creating eye-catching displays, we'll provide all the training and support you need. No previous retail experience is necessary – just enthusiasm, reliability and a willingness to get involved.

What You’ll Be Doing

As a Retail Assistant Volunteer, you may support with a range of activities, including:

• Offering a warm, friendly welcome to customers
• Serving at the till and helping with simple customer enquiries
• Sorting and preparing donated items for sale
• Pricing stock and attaching labels
• Replenishing shelves and creating attractive displays
• Steaming, folding and hanging clothing
• Rotating stock and replenishing the shop floor
• Helping to keep the shop clean, tidy and well organised

We'll work with you to make sure you're comfortable and confident in the tasks you undertake.

Time Commitment

• Flexible volunteering to fit around your availability
• Flexible shifts arranged with you
• Ideally one morning or afternoon each week (even a few hours can make a real difference)

Who We’re Looking For

We'd love to hear from you if you:

• Enjoy meeting and helping people
• Have good communication and customer service skills
• Are reliable and able to offer a regular volunteering commitment where possible
• Will let us know if you're unable to attend a planned volunteering session
• Understand the importance of representing Ashgate Hospice positively within the local community
• Are happy to work as part of a friendly team
• Are willing to learn and follow guidance and training

No previous retail experience is required, as full training and ongoing support will be provided.

What’s in It for You?

By volunteering with Ashgate Hospice, you'll benefit from:

• The opportunity to make a real difference to local people and families
• The chance to gain new skills and experience within a friendly and supportive team
• Full training and ongoing support to help you succeed in your role
• The opportunity to build confidence and meet new people
• Reasonable travel expenses reimbursed in line with our Volunteer Expenses Policy
• The satisfaction of supporting your local hospice and being part of your community

What You Can Expect from Us

As one of our valued volunteers, you can expect:

• To be treated fairly, respectfully and in line with our hospice values
• A clear understanding of your role and responsibilities
• Appropriate training and induction for your volunteering role
• Ongoing guidance, encouragement and support
• The resources and equipment you need to volunteer safely
• A welcoming, inclusive and safe volunteering environment

What We Ask in Return

We ask our volunteers to:

• Represent the values and aims of Ashgate Hospice
• Support our mission of providing outstanding care for local people and those important to them
• Follow our Volunteer Policy, Code of Behaviour, Health and Safety Policy and Volunteer Handbook
• Complete any training relevant to your volunteering role
• Ask for support whenever you need it
• Carry out your volunteering safely, responsibly and respectfully

Join our team and help make every donation, every purchase and every conversation count.

Important Information

• Volunteers must be aged 14 or over
• All volunteers are required to attend:
  • Voluntary Statutory Training (3 hours)
  • Ashgate Hospice Volunteer Induction (3 hours)
• Local role-specific training will be provided
• Confidentiality around patient and hospice information is essential

Interested?

Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.

To find out more about this role, please email:
📧 gemma.travers@ashgatehospice.org.uk

For general volunteering enquiries:
📞 01246 568801
📧 peopleservices@ashgatehospice.org.uk

Or visit:
🌐 https://ashgatehospice.org.uk/volunteering/

Support Your Local Community as a Sales Assistant Volunteer

Every purchase made in our charity shops helps fund specialist hospice care for local people and those important to them. As a Retail Assistant Volunteer, you'll play an important role in creating a welcoming shopping experience while helping to raise vital funds for Ashgate Hospice.

Whether you enjoy meeting people, organising stock or creating eye-catching displays, we'll provide all the training and support you need. No previous retail experience is necessary – just enthusiasm, reliability and a willingness to get involved.

What You’ll Be Doing

As a Retail Assistant Volunteer, you may support with a range of activities, including:

• Offering a warm, friendly welcome to customers
• Serving at the till and helping with simple customer enquiries
• Sorting and preparing donated items for sale
• Pricing stock and attaching labels
• Replenishing shelves and creating attractive displays
• Steaming, folding and hanging clothing
• Rotating stock and replenishing the shop floor
• Helping to keep the shop clean, tidy and well organised

We'll work with you to make sure you're comfortable and confident in the tasks you undertake.

Time Commitment

• Flexible volunteering to fit around your availability
• Flexible shifts arranged with you
• Ideally one morning or afternoon each week (even a few hours can make a real difference)

Who We’re Looking For

We'd love to hear from you if you:

• Enjoy meeting and helping people
• Have good communication and customer service skills
• Are reliable and able to offer a regular volunteering commitment where possible
• Will let us know if you're unable to attend a planned volunteering session
• Understand the importance of representing Ashgate Hospice positively within the local community
• Are happy to work as part of a friendly team
• Are willing to learn and follow guidance and training

No previous retail experience is required, as full training and ongoing support will be provided.

What’s in It for You?

By volunteering with Ashgate Hospice, you'll benefit from:

• The opportunity to make a real difference to local people and families
• The chance to gain new skills and experience within a friendly and supportive team
• Full training and ongoing support to help you succeed in your role
• The opportunity to build confidence and meet new people
• Reasonable travel expenses reimbursed in line with our Volunteer Expenses Policy
• The satisfaction of supporting your local hospice and being part of your community

What You Can Expect from Us

As one of our valued volunteers, you can expect:

• To be treated fairly, respectfully and in line with our hospice values
• A clear understanding of your role and responsibilities
• Appropriate training and induction for your volunteering role
• Ongoing guidance, encouragement and support
• The resources and equipment you need to volunteer safely
• A welcoming, inclusive and safe volunteering environment

What We Ask in Return

We ask our volunteers to:

• Represent the values and aims of Ashgate Hospice
• Support our mission of providing outstanding care for local people and those important to them
• Follow our Volunteer Policy, Code of Behaviour, Health and Safety Policy and Volunteer Handbook
• Complete any training relevant to your volunteering role
• Ask for support whenever you need it
• Carry out your volunteering safely, responsibly and respectfully

Join our team and help make every donation, every purchase and every conversation count.

Important Information

• Volunteers must be aged 14 or over
• All volunteers are required to attend:
  • Voluntary Statutory Training (3 hours)
  • Ashgate Hospice Volunteer Induction (3 hours)
• Local role-specific training will be provided
• Confidentiality around patient and hospice information is essential

Interested?

Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.

To find out more about this role, please email:
📧 gemma.travers@ashgatehospice.org.uk

For general volunteering enquiries:
📞 01246 568801
📧 peopleservices@ashgatehospice.org.uk

Or visit:
🌐 https://ashgatehospice.org.uk/volunteering/