Location
Office working - at our Independent Living Scheme, Servite Court.
{Mergefield Value}
{Mergefield Value}
Published
Not Published
Closing
in X days
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Permanent, Full Time - 35 hours per week. We are also ‘Happy to Talk Flexible Working’
Closing Date: 27th August at 5pm
Recruitment Date: 9th September
Our vision is Great homes. Strong communities. Bright futures.
This vision supports our mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.
What will your role be?
As the Scheme Manager, you will provide an effective housing management service to tenants living in our Independent Living accommodation. You will manage the Scheme to ensure it is appropriately maintained, safe and welcoming. The Scheme Manager will support tenants to sustain their tenancies, access relevant housing management support and live independently within the suitable shared living environment.
For further information, please review the job description within the recruitment pack attached below.
Who are we looking for?
The successful candidate will have experience involving care of people over aged 55 within a housing environment. You will have experience of delivering excellent customer service and working with a range of customers and agencies to deliver cross tenure services. An understanding of independent living accommodation management issues and of current housing legislation is essential.
You will be able to deal with conflict and complaints, and assess the complex and varied support needs of residents in independent living schemes.
For further information, please review the person specification within the recruitment pack attached below.
Why join us?
You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.
How to apply
Please review the recruitment pack below and complete our online application process.
All applicants must apply with a CV and a supporting statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed. Your supporting statement can be completed as part of the online application form and should be a minimum of 200 words.
Encouraging diversity
We are always working to increase diversity and seek people who can bring diverse thinking, who care about our purpose, and fully support our values and commitment to our customers. We therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help us build balanced teams from all walks of life.
We understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so we offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification.
If you wish to apply under either of these schemes, then please ensure you select "YES" to the relevant question on our online application form.
Further information
For further information about this exciting opportunity please download the recruitment pack at the bottom of this page.
INDAD
The Company
South Liverpool Homes (SLH) manages over 3,800 homes, predominantly in the Speke and Garston area of Liverpool. We provide a range of homes to meet the needs of our customers, including social rent, affordable rent, rent to buy and shared ownership.
Providing a safe and comfortable home is our core purpose, however, we provide more than just a roof over people’s heads. We are delivering ground-breaking services to help improve the life chances of the local community whilst continuing to be a strong and vibrant organisation.
Our overarching vision is dedicated to delivering great homes, strong communities, and bright futures, guided by four key objectives: People, Place, Planet, and Pound.
The Benefits
Generous annual leave
Flexible working
Your birthday off
Real Living Wage Employer
Medical Cashplan
Free parking
Wellbeing programme
Our Values
We are inclusive
We respect and value each other, we are stronger working together.
We make it happen
We innovate; using our passion and energy to be bold, find solutions and make a real difference.
We care
We care about the wellbeing of our customers, our colleagues and the communities we work in. They are at the heart of everything we do.
We take ownership
We take personal responsibility for our actions; doing what we say we will do.
We are professional
We value experience and expertise, but also love to develop potential.
Documents
South Liverpool Homes Parklands, Conleach Road Speke, Liverpool L24 0TY
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
South Liverpool Housing GroupPrivacy Statement
The following explains how we South Liverpool Housing Group (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) South Liverpool Housing Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
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Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 13 months after the vacancy has closed. After this period, it will be fully anonymised.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
South Liverpool Housing Group can exercise the right to update this policy as and when required.
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