Lead Residential Care Worker Linby

This role is known internally as Support Worker; however, it has been advertised externally as Lead Residential Care Worker to better reflect the shift lead responsibilities of the position.

Do you have experience in hospitality or customer service? We have a fantastic opportunity at Sherwood House for a Support Worker to join our dedicated team, and we'd like to show you in this video why you should join us.

Why work at NCHA?

We're delighted to announce NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.

Some of your benefits include: 

• Salary of £24,871 - £25,371 per annum
• 36.5 days annual leave including bank holidays, with the option to buy and sell leave.
• Additional payments for sleep-in shifts
• Comprehensive training and ongoing development opportunities
• A welcoming, inclusive and diverse workplace culture
• Ongoing support from experienced and dedicated colleagues

The Service

Sherwood House is a registered care home providing person-centred support to 19 elderly residents who have chosen this home as their place to retire and live happily ever after.

Like them, you will also feel a change of pace thanks to the home’s scenery, as it is situated in the small village of Linby who won Nottinghamshire's "best kept village" award in 2013. A local tale recounts that the humble pancake was invented by the women of Linby to celebrate the defeat of Danish invaders.

The Role
As a Support Worker at Sherwood House, your main responsibility is to help residents live as independently as possible, while respecting their choices and preferences.

Your duties will include:

• Lead and coordinate shifts, ensuring high-quality, person-centred support.
• Support with daily living activities, personal care and community engagement.
• Coordinate health, social care and community appointments.
• Promote individuals' independence, choice and wellbeing.
• Administer and record medication in line with agreed procedures.
• Maintain accurate support plans, risk assessments and daily records.
• Liaise with families, healthcare professionals and external agencies.
• Provide guidance and support to Care Assistants and Support Workers during shifts.
• Ensure a safe, supportive and welcoming home environment.
• Respond appropriately to incidents, emergencies and safeguarding concerns.

This role may involve moving and handling tasks and risk management, so you must be comfortable and willing to undertake these duties. For full details, check out the Role Profile at the bottom of the page.

Working Hours

All successful candidates will be required to work on a rota basis over a 24-hour period, including weekends and bank holidays; a bonus is paid for waking nights. Shift Patterns include: 07:00-15:00, 08:00-13:00, 08:30-12:30, 13:30-21:30, 07:00-14:30, 14:00-21:15, and 21:15- 07:15 waking nights.

We also have bank roles available for candidates who want more flexibility; please note you will need to pick up 1 shift per month to keep your bank contract.

What We’re Looking For

We are seeking a customer-focused, friendly individual who is passionate about delivering high-quality care while keeping our residents’ preferences at the heart of their decisions.

• Previous experience in hospitality or strong customer service skills is highly desirable
• Experience in a care role is also desirable
• Understanding of age-related health needs
• Excellent communication skills and attention to detail value
• Sharing our NCHA’s CLEAR values.

If you are enthusiastic about promoting choice and helping people live meaningful lives, we would love to hear from you!

Travelling to Sherwood House

Due to its location, candidates who can drive are highly desirable, as the home is a 7-minute drive from the High Street in Hucknall. Candidates travelling from Mansfield can use the 141 bus service to Nottingham to arrive to project, but this service is not available for colleagues finishing at 9.30pm.   

Application Tips:

1. You will need to attach a CV in order to apply for this role.
2. All correspondence will be via your registered email address.
3. For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!

We look forward to receiving your application!

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within in our Care and Support department. 

Please note that we are not currently offering visa sponsorships.

INDLOW

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.