Senior Lead Operative - Voids
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent, Full Time
At Fairhive, we're committed to providing quality homes and creating thriving communities. We're now looking for an experienced and people-focused Senior Lead Operative - Voids to join our Voids Operations team and play a key role in delivering high-quality homes for our residents.
This is an excellent opportunity for someone with strong operational experience and a passion for leading teams. You'll be responsible for driving performance, maintaining high standards of workmanship, and ensuring properties are ready for new residents as efficiently and safely as possible.
The Role
As Senior Lead Operative, you'll provide day-to-day leadership to a team of operatives delivering void property repairs and refurbishment works. You'll lead by example, supporting your team to deliver quality outcomes while promoting a culture of safety, accountability and continuous improvement.
Working closely with managers, inspectors and planners, you'll coordinate workloads, monitor productivity and quality, and ensure resources are deployed effectively to meet service priorities. You'll act as the first point of contact for your team, providing practical guidance, coaching and support while helping to resolve operational challenges on site.
You'll also play an important role in developing team capability, identifying training needs, supporting wellbeing and performance conversations, and helping to create an engaged and motivated workforce.
Through regular inspections and quality checks, you'll ensure works are completed to the highest standards while delivering an excellent customer experience for residents.
This is a hands-on leadership role where you'll contribute to service improvements, support operational briefings and deputise when required to ensure the continued delivery of an effective voids service.
About You
We're looking for a confident and proactive leader with experience supervising operational teams within a repairs, maintenance, housing or construction environment.
You'll have strong people management skills and be comfortable motivating others, managing performance, and supporting team development. You'll be organised, solutions-focused and able to build positive relationships with colleagues, contractors and residents alike.
Most importantly, you'll share our commitment to delivering excellent services and making a positive difference to the communities we serve.
INDHIGH
About us
At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.
We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'
We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.
The benefits
In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.
At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.
We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!
You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you
We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.
We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.
Ready to Apply?
We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you!
If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!
The closing date for applications will be 26/10/2026 23:59, but we might close it early if we find the right person before this date.
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