Employee Engagement Officer - Fixed Term (6 months)

Job Description

Job Title:                  Employee Engagement Officer

Department:              People (Human Resources)

Type of Employment:  Part-time, Fixed Term, up to 3 days per week

Location:                  Hybrid working with visits to the central London Office as                                                    required       

Reporting to:               People Director

Direct Reports:            None

Job level:                     Implement

The RCVS

At the Royal College of Veterinary Surgeons, we aim to improve animal health and welfare by advancing the ethical, professional, and clinical standards of the veterinary professions is at the heart of all our work. We also strive to advance veterinary standards with programmes of work around mental health, leadership, environmental sustainability, diversity, and innovation.

We set the standards for and monitor the quality of veterinary education; we hold Registers of those vets and veterinary nurses who are qualified to practice; we set professional standards for vets and veterinary nurses, and we help practices raise their standards through our Practice Standards Scheme.

Background

This is a new temporary post to drive and support internal communications and team engagement for all colleagues across the RCVS and RCVS Knowledge teams.

In recent years, our teams have expanded in number and evolved from being largely office-based and recruited mainly from the southeast, to hybrid and remote working and recruited from all around the UK. This brings challenges in effective internal communications and maintaining team engagement amongst a dispersed workforce. Also, the current way that new information, updated policies or general news is communicated is not user friendly and doesn’t provide an engaging way to connect with employees.

Whilst we currently use an employee reward platform to showcase and facilitate our wide range of employee benefits, we now wish to expand the purpose and function of this platform by piloting its use for the purpose of employee engagement, before deciding what any longer-term permanent options may be.

Job Purpose

As Employee Engagement Officer, your main responsibility will be to drive employee engagement through the development, launch and management of a new employee engagement platform. You will work with colleagues across the organisation to curate and write interesting, engaging and accessible content for it, and train and support colleagues to get the most out of this platform.

Key Responsibilities

To work with colleagues to produce and curate engaging content for the platform, including articles, blogs news updates, announcements, and multimedia materials.

Ensure content is accurate, accessible, up to date, aligned with RCVS values and objectives, and follows our brand and style guidelines, and to

• Design the layout of the platform and content pages
• Contribute to and execute plans to drive employee engagement with the platform
• Identify opportunities to enhance and increase the employees experience of using the platform
• Conduct training and workshops to help colleagues learn how to use the platform effectively
• Provide ongoing support and assistance to employees, addressing queries and troubleshooting
• Collaborate with senior colleagues, subject matter experts and other key stakeholders to plan and collate content requirements
• Work closely with the IT team and platform provider to implement enhancements and manage technical issues
• Monitor platform use metrics, conduct feedback surveys/polls, and analyse data to assess engagement levels and identify areas for improvement.
• Prepare regular reports and insights for senior colleagues, highlighting key trends and performance indicators
• Develop promotional campaigns and communication materials to raise awareness of the intranet and its benefits
• Act as a champion for the intranet platform, promoting its value and encouraging participation across the RCVS and RCVS Knowledge
• Work with colleagues in the People team to identify key information for updating and sharing

Essential Qualifications

• GCSE English (Grade five or above)

Essential Skills, Knowledge and Experience

• Experience in internal communications, employee engagement, or intranet management
• Excellent written and verbal communication skills, with the ability to create and curate engaging content
• Experience of designing and implementing employee engagement platforms, content management systems and related technologies
• Ability to interpret data and derive actionable insights
• Ability to build relationships and collaborate effectively with cross-functional teams
• Proactive attitude with a passion for driving positive change

Desirable Skills and Qualifications

• Degree in Communications, Marketing, Business Administration, or related field, or relevant experience in any of these fields.
• Experience of project management, with the ability to manage multiple priorities and deadlines

Note: Please include a cover letter with your CV.