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Service and Case Support Worker

Salary £22,369
Location Middlesbrough
Hours: 37
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

South Tees Youth Justice Service is seeking to appoint a Service and Case Support Worker with the necessary business support and IT skills to support the delivery of the work of the Youth Justice Service.

You will be part of a multi-disciplinary team, responsible for providing administrative and other business support functions as well as supporting case management staff in their work with young people.

You will be required to provide a wide range of administrative, technical, and business support functions including call handling, data entry and financial tasks including raising orders and processing invoices, ensuring that all administrative and business support responsibilities are completed accurately and delivered with high quality and in a timely manner.

We are looking for a suitably experienced individual who can contribute to the success of the Youth Justice Service You should have experience of working with case management systems and other IT systems, working with partner agencies. Middlesbrough Council is committed to investing in its workforce and all staff benefit from induction, supervision and there is an established process for supporting progression in the service. STYJS supports flexible, hybrid working model, including working from home to support a positive work-life balance.

This is a challenging but immensely rewarding role and provides a real opportunity to make a positive difference to the lives of young people and communities across Middlesbrough and Redcar and Cleveland.

For further information or an informal discussion on this post please contact Paul Harrison Partnerships Manager on 01642 201888.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

  • Confident and articulate, adapting your approach to suit your audience
  • Passionate about data analytics
  • Focussed on the detail
  • An excellent communicator, creative and adaptive in your approach
  • Creative and proactive, contributing towards changes and seeking improvements
  • Confident in the use of technology and have experience of using related software, including SQL, Excel, Power BI, ETL tools
  • Focussed on the detail, with excellent analytical skill

We believe in rewarding our people for their hard work by offering an attractive benefits package including generous annual leave, employee discounts and that all important pension, there’s something to benefit everyone! You can find out more about us and what we offer by clicking below.

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