Salary £50,016 - £53,000
Location London
{Mergefield Value}
{Mergefield Value}

Published

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Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate at the RCP is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.

The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, RCP accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.

We have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.

 

About the role

You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.

You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.

You will make an impact every day by:

  • Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
  • Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
  • Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
  • Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts

 

About you

We’re looking for candidates with:

  • Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
  • Strong communication skills including excellent writing skills
  • Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
  • Ability to manage multiple complex workstreams at any one time
  • Knowledge and experience of managing multiple events
  • Knowledge and experience of setting and managing large budgets
  •  Experience of planning and working to deadlines, using initiative, and working flexibly

For more information about the role and, please view the job description and candidate brochure at the bottom of this page.

 

How to apply

Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.

If you have any queries about the application and selection process please email recruitment@rcp.ac.uk.

 

Closing date: 23 June 2025

Interview date: 07 July 2025

 

Please note, we will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.

 

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

 

 

Who we are

The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

Buy
annual leave

Mental health activities
and sessions

Enhanced pension
scheme

Health cash plan and employee discounts

  • Dr Mumtaz Patel
  • RCP President

"I am passionate about supporting our current and next generation of physicians with an aim to improve patient care for all. Our strategic mission is educating, improving and influencing health care design and delivery".

  • Anna Johnson
  • Exams Coordinator

“As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.”

  • Chiraag Panchal
  • Executive Director of People and Culture

"Working at the RCP, my team and I have undertaken significant projects and initiatives that have shaped our workplace culture and HR strategies".

  • Anna Johnson
  • Exams Coordinator

“As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.”

  • Craig Gunderson
  • Internal Communications Manager

"The RCP has a positive and inclusive culture. Everyone’s opinion is valued, regardless of their role, and everyone has the chance to get involved in things that are important to them".

  • Cameron Carby
  • IT Desktop Support Analyst

“Starting as an apprentice, I gained a lot of exposure to various systems and had considerable levels of responsibility. This quickly developed my skills and boosted my self-confidence allowing me to take on further projects and responsibilities."