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Technical Fleet Service Controller

£ Competitive Salary + O/T + Holidays + Pension
Location Brighouse
{Mergefield Value}
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Qualified Plant, HGV or Fleet Engineer looking for a different direction? Vehicle background, technical experience looking for a rewarding office-based role?

About this Role
We're looking for a Technical Fleet Service Controller to help us deliver top-tier customer service and keep our engineers working at their best. You'll coordinate field activity, diagnose issues, and make sure our clients get the service they need, when they need it.

  • Plan and allocate engineer workloads to maximise efficiency
  • Monitor job progress, updates and reporting across all systems
  • Use technical insight to support accurate diagnosis and first-time fix
  • Engage directly with customers to solve service needs quickly
  • Review jobs and ensure documentation meets agreed SLAs

About You
You're hands-on, organised, and passionate about great service. You know how to get the best out of a busy service team while keeping customers informed and satisfied.

  • A recognised Engineering qualification (City & Guilds or NVQ preferred)
  • Experience in technical or mechanical roles, ideally 3+ years
  • Comfortable reviewing technical data and using telematics
  • A calm, clear communicator who thrives in fast-paced settings
  • Committed to quality, accuracy and doing things right the first time

About Us
Dawsongroup EMC provides reliable, well-maintained plant and specialist municipal equipment to clients across the UK. Part of the wider Dawsongroup, we’re known for smart solutions, expert service, and a team that pulls together.

  • We invest in modern kit and facilities
  • We support growth through funded training and promotion pathways
  • We're committed to safe, fulfilling, and rewarding careers
  • We're proud to have earned Good Business Charter accreditation

About Your Future
You’ll join a business where people matter, careers grow, and service always comes first.

  • 29 days leave plus bank holidays
  • 2x life assurance and long-term incentives
  • Cycle to work schemes and wellbeing support
  • Opportunities across 11 countries and multiple sectors

Not sure you meet every requirement? We value enthusiasm and potential—please apply anyway.

Dawsongroup plc is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

People are our greatest asset.

Established in 2005, Dawsongroup emc is a family-owned business leading the way in the municipal, industrial, and specialist vehicle rental market. Join the Dawsongroup family to invest your career in a company that invests in you.

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