Waking Night Worker - female scheme
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The role
As a Waking Night Worker you’ll be the first point of contact to customers at our 24/7 schemes during the night. You’ll provide support, manage access to the building, carry out health and safety checks and deal with any emergencies. You’ll work independently, with support from the Scheme Manager, using your initiative to understand and identify any risks and take appropriate action when needed.
You’ll have access to advice and support from our out-of-hours management on-call service at all times.
What you’ll do:
- Carry out regular scheme and security checks, including communal areas, doors, and fire alarm testing.
- Provide a friendly first point of contact for residents, offering support and responding to enquiries.
- Manage incidents, disputes, and emergencies safely, maintaining accurate records and escalating where needed.
- Work independently across schemes, providing detailed handovers to managers and day teams.
- Support property, financial, and administrative tasks, including void preparation, maintenance follow-up, and petty cash records.
Who you are:
- Excellent communication skills.
- Understanding of great customer service and customer care.
- Ability to work under pressure and manage multiple tasks and demands.
- Able to work alone when needed.
- DBS check.
Apply now! We may close this vacancy early if we receive a high volume of applications.
Learn more about Honeycomb Group by visiting our digital job pack: www.honeycombgroup.org.uk/jobpack
#Stoke #StokeonTrent #WakingNightWorker #NightsJob #Permanent #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep
people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Why choose us
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days